What Does DJI Care Refresh Include?
Two Product Replacements
One of the most important benefits of DJI Care Refresh is that it offers you up to two product replacements in one year for a small charge. This means you can quickly replace your DJI product without any fuss.
Water Damage Coverage
Despite how well you look after your product, water damage can occur when you’re out and about. DJI Care Refresh completely covers your DJI drones and other DJI products against water damage.
It takes a lot of time to choose the right product, and it’s frustrating if you can’t continue to use your product because it has sustained some damage. DJI Care Refresh covers you against user error, signal interference, collisions, water damage, and drop damage. This means you can focus on making the best shots you’ve ever created.
VIP Phone Sevice
Whatever product issues you encounter, DJI have product experts waiting to help you. Whether it’s advice about your product or technical requests, DJI Care Refresh gives you access to a VIP phone service that connects you with a product expert straight away.
If you are shipping your damaged product back to DJI in the same region where you purchased it, DJI will cover the shipping costs. It’s that simple.